General (Non-Technical) (READ ONLY ARCHIVE)

[Nib]

I travel for work and checked up on my rebate I had not received back from around Christmas, when I clicked on the link I received via e-mail the staus was UPC code missing. When sending in rebates I always make copies and affix the UPC code to the rebate form, this is the second time I have had problems with a Logitech rebate................makes me think never again! I have a copy of the rebate form I sent in along with the UPC code what can be done about this?

I had given up hope until I found this forum.

   	
Track Your Rebate
dots
Check Status of Rebate 	
  Tracking Results:  Status Details 	 
  Rebate: 	Variable Reward Check
  Rebate Information For: 	*******
  Promotion: 	$25 Mail in Rebate with Purchase of Logitech V320 Cordless Optical Mouse for Notebooks (Silver, Black or Red) at Office Depot
  Submission Type: 	MAIL-IN
  Date Received: 	01-13-2009
  Status Detail: 	Invalid.
  Invalid Reason: 	Cordless Optical Mouse Silver Missing UPC

 [Mod Note: Removed Private Information - Accoutn ID]

Message Edited by JSMO on 03-16-2009 06:17 AM

[EdnaG]

Dear nib,

Thank you for writing your concerns on the forum. Please send me a private message here with your submission tracking information and contact details to locate your rebate claim.

Thank you for your continuous patience in our process.

EdnaG

Rebate Coordinator

[Shaka06]

I also submitted a rebate for the V320 cordless optical mouse from Office Depot and received an invalid status for a Missing Purchase date.  I double checked my submission paperwork and verified that I sent the correct material (just as I thought).  I resubmitted the required information again to the following address last month:

LOGITECH Rebate Program
Resubmission Department
P.O. Box 028516
Miami, FL 33102-8516 

I just checked my status and it is still showing the following status below.  What a scam!! Can you imagine how many people out there had a so called invalid submission and never bothered to follow up because they didn't have the patience or time to get their $25 back?  That adds up to a lot of money for Logitech.  I, on the other hand, am really busy and don't have the time for this nonsense either, but I am going to make sure I get my money back.   Common Logitech, hand over the cash!! 

Tracking Results:  Status Details     Rebate: Variable Reward Check   Rebate Information For: *************   Promotion: $25 Mail in Rebate with Purchase of Logitech V320 Cordless Optical Mouse for Notebooks (Silver, Black or Red) at Office Depot   Submission Type: MAIL-IN   Date Received: 01-15-2009   Status Detail: Invalid.   Invalid Reason:

Missing Purchase Date