Webcams

[#1]

Recently I've system recovered my computer (Window Xp). I've attempt to reinstall my webcam's drive/disc files but my webcam still dosen't work. So than, I've downloaded the newer version on Logitech and followed every instructions carefully. Nevertheless, nothing happan;  my webcam (QuickCam Messenger) worked a few month's ago and it dosen't seem to be broken. In addition, I've checked if my USB ports worked: and it did. Than I came across the imaging device [Control Panel> Printers and Other Hardwares>  Scanners and Cameras> Add an Imaging Device]; it was empty! I've tried the installation wizard but it chouldn't find Logitech's drive; nor any of it's files. There wasen't any yellow/warning marks on the Computers Manger and it didn't even show my webcam's connection. Meaning, when the intallation was at its last step, it asked to plug in my webcam: and so I did. However, no unknown device/detection appeared or any signal that it was connected.

Thank you for reading.            

[#2]

Welcome to the Logitech Community Webcam Forum jasonb2!


1) What is the 8xxxxx (or 860-xxxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?

2) Which version of the Logitech supplied QuickCam software application/drivers is installed (FAQ #5105)?



Thanks.

[#3]

Thank you!

1) M/N: V-UM14

    P/N: 861092-0020

    S/N: LZA51003451

2) 8.47.0000

[#4]

I've just tried redownloading again, but it still didn't work.

I think the main issue is importing an imaging device, and having that undectable/unknown pop up after pluging the camera (since I don't have both).

[#5]

Please provide a copy of the setupapi.log for evaluation... per the specific instructions mentioned.



Thanks.

[#6]

I've just uninstalled the programs but here's the "setupapi" log.

[Link]

Thank you!

[#7]

Please repair and/or reinstall your Operating System (OS) as required.



Thanks.